Frequently Asked Questions

The Case

What kinds of situations can you help with?

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Our attorneys focus on car accidents, workplace accidents, falls in public places, and workplace issues.

How long will my case take to resolve?

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Each case is different, and it is difficult to estimate how long yours will last. A car accident typically takes a year to resolve and a workplace accident can take up to three years. An attorney is the only one who can give you a proper estimate after hearing more about your situation.

Will you inform me about what is happening with my case?

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Due to attorney-client confidentiality, only the law firm has access to the details of your situation. If you have questions about your case, you should speak to your attorney's office.

Can you tell me if I have a case?

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Only an attorney can tell you if he or she feels you have a case based on the law, the facts, and the circumstances of your accident. We can connect you to a personal injury attorney or workers’ compensation lawyer who can give you his or her opinion on your situation based on his or her experience and the information you provide. Calling 1-800-THE-LAW2 is your first step to finding out if you have a case and putting the power of the law to work for you.

Why do I need a personal injury lawyer?

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Filing a personal injury claim and dealing with insurance companies can be a difficult, time-consuming process. Insurance companies and their adjusters can be intimidating and often offer you less than you deserve for your injuries. A personal injury lawyer is ready to:

  • protect your legal rights
  • work for you
  • maximize the monetary compensation you receive

If you’re injured in an accident, ask a lawyer about filing a personal injury claim. It’s never too early to ask a lawyer.

Will my personal injury attorney deal with the insurance companies for me?

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Yes. Personal injury lawyers handle all legal forms and can deal with the insurance companies and adjusters involved in your claim. An attorney’s involvement can help you save time, money and frustration. Getting all your benefits can sometimes be difficult and it’s advised you do not speak to the insurance companies without a lawyer to protect your rights. Please remember, insurance companies tape record phone calls with their customers. Anything you say could be used to determine your claim. Ask a lawyer about what to do with any information requests from the insurance companies involved in your claim.

When should I file my claim?

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You have a limited amount of time to file a personal injury claim after an accident. The sooner you file a personal injury claim the better. The longer you wait, the less seriously the insurance companies may take your accident— waiting to file your claim could result in:

  • the insurance companies offering you less monetary compensation than if you had taken legal action immediately after your accident
  • losing out on benefits
  • losing your right to file a claim
  • having to come out-of-pocket for accident-related medical bills
  • losing out on disability payments and compensation for lost wages

Ask a lawyer for help with the claims process. They can help file a claim properly and submit it on time. Waiting to file a claim could jeopardize your rights, your ability to receive certain benefits and potentially cause you to lose hundreds of thousands of dollars in accident-related medical bills, disability payments and lost wages. Why risk losing out on getting all you deserve? Ask a lawyer about filing a claim today.

What benefits do I qualify for?

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An attorney membercan help determine which benefits you may qualify for based on the situation surrounding your injury and the seriousness of your injuries. Some of the benefits you could qualify for include monetary compensation for emotional and physical pain and suffering, and financial losses, such as lost wages. Don’t forget to ask a lawyer about disability benefits whether they be permanent or temporary. Your attorney could also help get your accident-related medical bills and your auto repair bills paid.

Where can I find a personal injury lawyer to handle my accident claim?

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This page is a great place to start! If you’re ready to ask a lawyer a question about your accident, contact us now.

The Process

What does “You don't pay until you win” mean?

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To put it simply, it means that your 1-800-THE-LAW2 attorney works for you free of charge until your case is resolved. The lawyer only charges a percentage of the money he manages to recover for you, so you never have to put money out of your pocket.

What’s a contingency fee?

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Put simply, it means a personal injury attorney or workers’ compensation lawyer works for you, without charge, until your case is settled or you win at trial. If there’s no settlement or award in your favor, the attorney doesn’t get paid.

How much money do I need to pay when I hire the lawyer?

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Our accident attorneys work on a contingency basis. This means that they don't charge you anything if they don't win your case. You do not pay anything in advance because the lawyer collects the debts and their fees from your compensation.

Is 1-800-THE-LAW2 a law firm?

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1-800-THE-LAW2 is not a law firm. We have a network of attorneys to whom we refer potential cases for free consultations. This allows us to have attorneys across the country who are ready to help.

I don't want to hire a lawyer. Can you still give me a free consultation?

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Your inquiry is without obligation. If after your call you decide that you don't want to hire the lawyer, that's fine.

Do you have lawyers near me?

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With over 180 attorneys in our network, we may very well have a personal injury or workers' compensation attorney near your work or home. Depending on your problem, the attorney can arrange for an investigator to go to where you are to learn more details about your situation.

Where is 1-800-THE-LAW2 located?

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Our headquarters are located in Los Angeles, but we have attorneys across the country.

What type of questions will you ask me when I call?

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We’ll ask for your name and contact information, when and where your accident took place, what happened, about your injuries and damages, and some basic insurance information, these simple questions will enable us to connect you to a personal injury attorney or workers’ compensation lawyer in your area who’s right for your legal situation.

How long will the call to 1-800-THE-LAW2 take?

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A call usually takes about 10 minutes. We know how busy you are, so we do everything we can to make your call as quick and easy as possible. To make your call go faster, we suggest you gather any information you have about your accident before you call 1-800-THE-LAW2.

Is the consultation with an attorney really free?

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Yes, your phone consultation with an attorney member is free.

How much does it cost to call 1-800-THE-LAW2?

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Your call is free. We know you could be facing a lot of bills because of your accident, so you’ll never get one from us.

Why is it important to call an attorney right away after being hurt in an accident?

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The sooner you call (before things aren’t going well with your insurance company or employer), the better we can help you. There are strict deadlines for taking legal action. If you miss any one of them, you lose the opportunity to take legal action. Period.

I prefer to speak Spanish, can 1-800-THE-LAW2 still help me?

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Yes! Our friendly representatives speak Spanish and English. We’re here to answer your call 24/7.


Why do you need my address?

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We use your address to find a lawyer in our network that is close to you.

Is my call confidential?

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Yes. Please remember, while your call to 1-800-THE-LAW2 is confidential, some employers record calls made on the company phone, so consider using a mobile phone for your call. And make the call on your break or lunch hour, not on the company’s time. Never call, text, or email us while you’re driving a motor vehicle. If you must call from your workplace, call from a location where others can’t overhear your conversation.